UK delivery charges

Free UK delivery for orders of £25 or more
Orders under £25 – £2.95

International delivery charges

Europe – apologies, I am no longer shipping to Europe
Rest of world – £12

Packaging

I use only recyclable and/or repurposed packing materials to lessen impact on the environment. All items are carefully packed so they should reach you in tip-top condition.

Returns

I hope you're delighted with your purchase, but I offer a 30-day returns policy for peace of mind. Drop me a line on shop@mostlyflat.co.uk, and I'll send you the return address.

• If your items arrived damaged or your order is incorrect, return it within 30 days of delivery date for a full refund including initial delivery costs. If an order arrives damaged, please let me know within 48 hours.
• If you've simply changed your mind, you can return your order within 30 days of delivery date for a refund minus initial delivery costs.
• For an exchange, please get in touch to discuss.
• Return postage is at your expense.

Any returned products must be received by me in their original (resaleable) condition, otherwise I may not be able to issue a refund or exchange. Thank you.